How can we help?

General AvanSaber support

Describe the task, the steps you took and the result you expected. Include the version and device where relevant. Remove confidential information from screenshots and logs.

ExplorePDF

Include the app version, device and operating system, the task and settings you used, and what happened. Keep your original file. If output appears damaged or missing, tell us where you expected it and whether the original still opens.

For accessibility problems, include your assistive technology and input method. Do not send the document itself unless requested. Use a screenshot without confidential information.

Troubleshooting · Frequently asked questions

ExplorePaste

Include the version and build, installation channel, device, operating system and steps. Tell us whether the item was local or selected for iCloud.

Use sample text or a file made for testing. Do not send clipboard history, confidential files, account codes, session tokens or unedited logs.

Account deletion instructions

RunWin

Include the app version, Mac model, macOS version, guest operating system and the error shown. Review diagnostic extracts first: local logs can include file paths and virtual machine names. Do not send a virtual machine disk, passwords, account PINs or licence keys.

ERPClaw

Describe the task, the steps you took and the result you expected. Include the version and device where relevant. Remove confidential information from screenshots and logs.

TailTest

Describe the task, the steps you took and the result you expected. Include the version and device where relevant. Remove confidential information from screenshots and logs.

AuditClaw

Describe the task, the steps you took and the result you expected. Include the version and device where relevant. Remove confidential information from screenshots and logs.

CraftAgent

Describe the task, the steps you took and the result you expected. Include the version and device where relevant. Remove confidential information from screenshots and logs.

EntAgent

Describe the task, the steps you took and the result you expected. Include the version and device where relevant. Remove confidential information from screenshots and logs.

Pi.TEAM

Describe the task, the steps you took and the result you expected. Include the version and device where relevant. Remove confidential information from screenshots and logs.

SocialMan

Describe the task, the steps you took and the result you expected. Include the version and device where relevant. Remove confidential information from screenshots and logs.

SEO Monster

Describe the task, the steps you took and the result you expected. Include the version and device where relevant. Remove confidential information from screenshots and logs.

SiteKit

Describe the task, the steps you took and the result you expected. Include the version and device where relevant. Remove confidential information from screenshots and logs.

WebClaw

Describe the task, the steps you took and the result you expected. Include the version and device where relevant. Remove confidential information from screenshots and logs.

InventoryPath

Describe the task, the steps you took and the result you expected. Include the version and device where relevant. Remove confidential information from screenshots and logs.

StockVR

Describe the task, the steps you took and the result you expected. Include the version and device where relevant. Remove confidential information from screenshots and logs.

UtilitiesLabs

Describe the task, the steps you took and the result you expected. Include the version and device where relevant. Remove confidential information from screenshots and logs.